Shipping
Orders are processed on business days after payment confirmation. Tracked delivery options are available across supported Southeast Asian destinations.
Estimated delivery windows and exact shipping fees are shown at checkout when available.
Client services
General policy copy for UI review. Final delivery fees and timelines will be confirmed before launch.
Orders are processed on business days after payment confirmation. Tracked delivery options are available across supported Southeast Asian destinations.
Estimated delivery windows and exact shipping fees are shown at checkout when available.
Eligible unused items may be returned within 14 days of delivery. Items should be in original condition with packaging and tags intact.
Return shipping costs, exclusions and final-sale rules will be finalized before public launch.
If an item arrives damaged or incorrect, contact Client Services promptly with your order number and clear photographs so the issue can be reviewed.